Frequently Asked Questions
What products do you use?
We use the highest quality professional products. These products include FDA-compliant face paints that are specifically for facepainting and body art. We use professional brands such as Wolfe FX, Fab, Global, Cameleon, Fusion, Tag, Pro Air and Kryolan. Our professional theatrical makeup is water based, hypoallergenic, nontoxic and dries to a powder in less than 5 minutes. Water resistant makeup is also available. We refrain from using acrylic paint, and "costume store makeup." Our artists use glitter that is cosmetic and safe for the skin.
How many faces can you paint in one hour?
We can paint an average of 12-17 faces an hour depending upon the complexity of the designs chosen. More time allows us to paint more elaborate designs. We are happy to discuss smaller design choices to accommodate more people within your time frame. We have fast face boards available. If you would like super detailed designs or more than one design (faces and arms), we suggest booking longer to allow more time per child and to reduce the waiting time (or you can book additional artists with us, depending on availability and your budget).
Can you work within our themed event?
Absolutely! If you provide us with your theme or logo a few days before your event, we are happy to tailor our services to your needs.
How far in advance do I need to reserve my event?
As soon as possible. Our calendar fills up quickly. Weekends and Holidays especially tend to be busier. If booking for October - December events it is highly recommended that you begin booking in July!
Do you carry insurance?
Yes. Our artists hold individual insurance policies. We’ll gladly provide a certificate upon request.
Do you require a deposit and how do I pay?
For private events, we require a nonrefundable retainer fee payable via Venmo, Cash App, Apple Pay, Zelle, PayPal, Square, Cash or Personal/Business Check to secure your date/time in our calendar. The retainer fee will be applied towards the total cost of your contract. The remaining balance is due in full via any of the aforementioned payment methods on the day of your event.
Do you bring your own setup?
If you have a 4 to 6 ft. table available, we would love to use it. If not, we’ll gladly provide our own. We also provide a makeup chair for your guests to sit in while being painted. We ask that you place us in a shaded/covered area. Please do not put our entertainers in full sunlight. Good lighting is always appreciated. For Corporate events please supply a tent for shade.
How far will you travel?
We cover all of Shelby County and surrounding Tri-State area of Tennessee/Mississippi/Arkansas. We also have artists that will travel up to 2-3 hours from the Memphis, TN area. Please contact us for details. Travel fee is applied for areas exceeding 10+ miles.
Do you have a minimum age for your services?
We do not have a minimum age for our services. We do require parental consent for any children under 2 since they have very delicate skin and can be sensitive to face paints. We will attempt to paint unhappy children; however, if a child does not want their face painted we WILL NOT paint their face. Please do not force your child to get his/her face painted.
What makes Fairys & Frogs artists so great?
Our talented artists have a wide range of expertise. They are trained professionals who have worked in amusement parks, festivals, private parties, corporate events, photo shoots, film, and television. This has made us fast as well as attentive. Making the experience fun and engaging for children and adults is key to our success. Our goal is to make your event as memorable as possible. We provide top of the line services and love what we do!
What kind of designs do you offer and do you bring a book/board?
We offer a wide variety of 3-5 minute designs. For large events, we will bring a word menu or a picture board to help reduce wait times by making design choices easier before your guests reach our chair. If you provide us with your theme or logo a few days before your event, we are happy to tailor our services to your needs.
What happens if the weather changes?
We appreciate you having a backup plan. We will not paint outdoors in rainy, extreme hot or cold conditions and would need to be moved indoors to a controlled climate.
How do you handle privacy concerns?
Your privacy is important to us and our artists will sign an NDA if requested.
When will the artist arrive for setup?
Our facepaint artists arrive 20-30 minutes before start time to set up their table and supplies. Please provide a shaded area away from the sun, with enough space for kids to watch. If there are any parking or load-in instructions, please make sure to let us know beforehand to avoid delays.
